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We're here to help! Simply fill out the form, and one of our team will get back to you soon.
Have a warranty claim?
We’re here to help. If you have any concerns about your TRUECORE® steel product, please reach out to us. Our team is ready to answer your questions. If we can’t resolve the issue over the phone, we’ll provide you with a form to complete. We’ll then assess your claim and arrange a site inspection if needed.
Frequently asked questions
Explore our FAQs for answers to common questions.
Do steel-framed homes have poor thermal performance?
No, with proper insulation and design, steel-framed homes can be thermally efficient, durable, and can meet or exceed today’s energy standards. With well-designed and code-compliant construction, the impact of the steel frame on overall thermal performance is limited. Many factors – including insulation, airtightness, window placement, overall design and construction quality – play a role in thermal efficiency.
Read more about the truth behind steel framing and thermal performance.
Will steel house frames rust?
Some people have concerns that steel house frames will rust. In reality, TRUECORE® steel is specifically designed to deliver a high level of corrosion performance. With advanced coatings and protective processes, it offers lasting durability backed by a 50-year residential warranty* in most situations.
Get the facts: Learn the truth about steel frames and rust
How can I find out the cost of steel framing for my build?
The cost of steel framing can be comparable to other building materials, but it varies depending on factors such as the size of the project, design complexity, location and your builder. For an estimate tailored to your specific needs, we recommend obtaining a quote from your builder. They can provide a cost assessment based on your plans or project requirements. You can find builders nearby to you in our supplier locator.
